Terms of Service

Terms of Service

Last updated: July 7, 2026

Welcome to Norra Collective. These Terms of Service ("Terms") govern your use of norracollective.com (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Us

Norra Collective
3939 Castro Valley Blvd #1030
Castro Valley, CA 94546
United States
info@norracollective.com

2. Use of the Site

You agree to use this Site only for lawful purposes. You may not use the Site in any way that could damage, disable, or impair it, or interfere with anyone else's use of the Site. You must be at least 18 years old, or have a parent/guardian's permission, to make a purchase.

3. Products & Pricing

We make every effort to display our products and pricing accurately. However:

  • We do not guarantee that product descriptions, images, or other content are error-free.
  • Prices are subject to change without notice.
  • We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion, including in cases of suspected fraud or pricing errors.

4. Orders & Payment

When you place an order, you're making an offer to purchase. We reserve the right to accept or decline any order for any reason. Payment is processed at the time of order through our secure payment provider. You represent that any payment information you provide is accurate and that you're authorized to use the payment method.

5. Shipping

Shipping timelines and costs are provided at checkout and may vary based on your location and the items ordered. We are not responsible for delays caused by shipping carriers, customs, or other circumstances outside our control.

6. Returns & Exchanges

Our return policy is outlined separately on our Returns & Exchanges page, which forms part of these Terms.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and design — is the property of Norra Collective or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without written permission.

8. User Conduct

You agree not to:

  • Use the Site to transmit any harmful, unlawful, or fraudulent content
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Use automated tools (bots, scrapers) to access the Site without our permission

9. Limitation of Liability

To the fullest extent permitted by law, Norra Collective is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim related to your order will not exceed the amount you paid for the product in question.

10. Disclaimer of Warranties

The Site and all products are provided "as is" without warranties of any kind, either express or implied, except as required by applicable law.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

13. Contact Us

Questions about these Terms? Reach us at info@norracollective.com or visit our Contact page.

Norra Collective
3939 Castro Valley Blvd #1030
Castro Valley, CA 94546
United States